Privacy policy
What we collect
When you request a quote we collect your name, phone number, suburb, and anything you type into the message box. Email is optional. The quote builder also sends the options you tapped (home type, services, approximate floor area).
Why we collect it
Only to arrange your free assessment, prepare your quote and carry out the work you book. We do not sell or rent your details, and we do not add you to marketing lists unless you ask to be added.
Where it goes
The form sends an email to our business inbox from our web host. We may also store your details in our quoting and scheduling tools so the installer knows the job. Photos we take of your roof space or subfloor are kept with your job record and shared with you.
Cookies and analytics
This site sets no advertising cookies. It may remember a short weather reading in your browser so the page loads faster. If we add analytics or advertising tags later, this section will say so.
Your rights
- Ask what we hold about you and we will tell you.
- Ask us to correct or delete it and we will, unless we must keep a record for tax or warranty reasons.
- Complain to us first, and if you are not satisfied, to the Office of the Australian Information Commissioner.
Contact
Use the phone number or email address on the home page.